Public Storage: 2021 Prices and Review
Public Storage is a top self-storage company, with locations in most states and the District of Columbia. The company offers many different types of storage, ensuring most people will find a unit that suits their needs. The company has stand-out features that include its contactless rental and impressive online discounts.
Public Storage: Best Availability
| MYMOVE Rating | BBB Rating | Phone Number |
|---|---|---|
| 4.00 | A+ | 800-688-8057 |
What makes Public Storage stand out:
Public Storage’s best standout feature is its contactless storage. In response to the COVID-19 pandemic, the company launched an entirely contactless storage experience where customers can book and sign their lease online, and then get instructions to access their unit, all without having contact with another person.
Public Storage also has a wide range of storage options to choose from. They have both drive-up and indoor storage, some with climate control and some without.
| Pros | Cons |
|---|---|
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Public Storage pricing
Storage unit prices can vary a lot depending on your location and the size of the unit. You can expect to pay more for larger units and those that have climate control. Below, you can find a sample of the prices from small, medium, and large units in an urban part of Chicago compared to a nearby Chicago suburb. Bear in mind that many urban locations lack climate-controlled units, so those in Hanover include climate control, while those in Chicago don’t.
Cost of a Public Storage unit in Chicago, Illinois
| Smallest unit quote: $73 | Medium unit quote: $113 | Largest unit quote: $268 |
Cost of a Public Storage unit in Hanover, Illinois
| Smallest unit quote: $71 | Medium unit quote: $119 | Largest unit quote: $325 |
Public Storage unit sizes
Public Storage offers a variety of sized units for customers to choose from:
| Size | What it fits |
|---|---|
| 5 x 5 |
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| 5 x 10 |
|
| 5 x 15 |
|
| 10 x 10 |
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| 10 x 15 |
|
| 10 x 20 |
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| 10 x 25 |
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| 20’ Vehicle |
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| 35’ Vehicle |
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| 50’ Vehicle |
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What you can get when you rent a Public Storage unit
Public Storage has a variety of amenities for its customers. Some come special with certain locations or units, while others are available to everyone. Amenities include:
- Drive-up units
- Indoor units
- Climate controlled units
- Vehicle storage
- Electronic gate with keypad access
- Free use of hand trucks and dollies
- Moving supplies for sale
Public Storage discounts and special deals
Public Storage offers excellent discounts for those who book online. When you book your unit, you’ll get an online-only discount, as well as your first month’s rent for just $1 (or 50% off, for the larger size units.
Public Storage reviews
Public Storage has reviews that range all across the board. The company has an A+ rating from the Better Business Bureau, but has just 1.05/5 stars and more than 450 complaints in the past 12 months. Public Storage has moderate ratings with Consumer Affairs — roughly three stars — but a score of 4.7/5 from Trustpilot. Common complaints include poor customer service and unexpected rate increases after the first few months.
How to book a Public Storage unit
Booking a Public Storage unit is simple and can be done online in just a few minutes. Prices are readily available online, and customers receive a discount and their first month of rent for just $1. Here’s how you sign up:
- Visit Public Storage’s “Find a Unit” page to identify the closest Public Storage location near you.
- Select the size unit you want.
- Fill out the reservation form to hold your unit
- You can either complete your paperwork on Moving Day at your location, or you can use the eRental option to complete your rental online.
Public Storage COVID-19 safety measures
In response to the pandemic, Public Storage launched its contactless move-in program eRental. To minimize contact between customers and staff, customers can sign up online and access their units without stopping by the service counter. The company has also increased its cleanliness and social distancing standards.
Frequently Asked Questions
How much does a Public Storage unit cost?
The rate you’ll pay for a storage unit at Public Storage depends on your location and the size of the unit you’re renting. Units may cost as little as $25 and as much as hundreds of dollars per month.
Can you rent Public Storage month-to-month?
All Public Storage units are on a month-to-month lease so you can stay for as long or as short a time as you want.
Can you access Public Storage after hours?
Customers can access their units during gate hours, which vary by location. In most cases, gate access hours are 6 a.m. to 9 p.m.
How much does a 10×10 Public Storage unit cost?
The cost of a 10 x 10 storage unit depends on your location, but in most cases, they’ll cost less than $100.
Does Public Storage offer vehicle storage?
Public Storage offers units that fit a variety of vehicles, including cars, RVs, and boats.
Where is Public Storage available?
Public Storage has locations in 38 states and the District of Columbia.
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