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Moving Guides Pro Moving Services CubeSmart Storage: 2021 Review

CubeSmart Storage: 2021 Review

By Erin Gobler
Updated November 5, 2022
Inside of a storage facility with red pull-down doors
Neil Podoll / Shutterstock

CubeSmart Storage is one of the nation’s most popular self-storage providers. The company offers many perks, including its deals and discounts. Be sure to check the reviews for your particular location, as some have complaints of poor customer service or difficult access.

CubeSmart Storage: Best Deals

MYMOVE RatingBBB RatingPhone Number
3.8D-1-844-237-1891

What makes CubeSmart Storage stand out:

CubeSmart Storage’s most standout feature is the availability of discounts. Customers can get a 25% discount when they book online. The company also offers student and military discounts and has deals for its partners that provide moving services.

Other CubeSmart features include:

  • Video surveillance and gated entrance
  • Drive-up access
  • Availability across many states
Best deals badge with 3.7 stars
ProsCons
  • Discounts on moving services and supplies
  • Gated entrance and video surveillance
  • Climate-controlled units
  • On-site managers
  • Insurance required
  • Access only during business hours
  • One-time administrative fee

CubeSmart Storage pricing

The price of a storage unit will vary depending on your location. For example, we compared the price of units in urban Chicago versus a nearby suburban area.

Cost of a CubeSmart Storage unit in Chicago, Illinois

Smallest unit quote: $59.25Outdoor car storage quote: $106.25Climate-controlled smallest unit quote: $59.25

Cost of a CubeSmart Storage unit in Warrenville, Illinois

Smallest unit quote: $39Outdoor car storage quote: $117.3Climate-controlled smallest unit quote: Not available

CubeSmart Storage unit sizes

CubeSmart has many sizes of units to choose from. Here’s a list of their sizes, as well as what fits in each:

Unit SizeWhat It Holds
Storage LockerThe size of half a hall closetFits a few boxes, table lamps, and an end table
5 x 5 x 8The size of a hall closet or half bathroomFits a bicycle, several boxes or binds, tall lamps, and small appliances
5 x 10The size of a walk-in closetFits the contents of a small room like a desk, cabinet, bet, chairs, and boxes
10 x 10The size of an average-sized bedroomFits boxes or binds, furniture, appliances, or the contents of a one-bedroom apartment
10 x 15The size of a large bedroomFits large furniture, appliances, home gym equipment, the contents of a two-bedroom apartment
10 x 20The size of a one-car garageFits oversized furniture or the contents of a multi-room house
10 x 30The size of a multi-car garageFits the contents of a large house and garage, including mattresses and box springs, large furniture, gym equipment, appliances, and boxes or bins
15’ VehicleFits a 15-foot vehicle such as a motorcycle or ATV
20’ VehicleFits a medium-sized vehicle such as a sedan, SUV, or pick-up truck
26’ VehicleFits a large vehicle such as a small RV or camper or a large van
30’ VehicleFits a very large vehicle such as a large RV or boat

What you can get when you rent a CubeSmart Storage unit

CubeSmart offers its customers features and amenities that include:

  • 24-hour video surveillance
  • Well-lit, clean, modern facilities
  • On-site managers
  • Climate controlled facilities
  • Military and student discounts
  • Moving services
  • Vehicle storage at some facilities

CubeSmart Storage discounts and special deals

One of the perks of renting with CubeSmart is the availability of deals. First, the company offers discounts for customers who book immediately online. They also have discounts specifically for military members and college students, as well as discounts on moving trucks, professional movers, and more.

CubeSmart Storage reviews

CubeSmart has locations across the country, so you can expect the experience to vary depending on your location. The company has low-to-average ratings with the Better Business Bureau, Consumer Affairs, and Trustpilot. Complaints include unexpected rent increases, poor customer service, and a lack of cleanliness at facilities.

How to book a CubeSmart Storage unit

CubeSmart makes it easy to book a storage unit. You can reserve a space for free immediately. The company lists its price right on the website, and you receive a 25% discount when you book right away.

  1. Visit CubeSmart’s website to find a storage facility near you.
  2. Choose the size of the storage unit you’re looking for.
  3. Fill out the online form with your contact information and move-in date. 
  4. Receive an email with your reservation details.

CubeSmart Storage COVID-19 safety measures

CubeSmart has committed to keeping its customers as employees safe during the pandemic. It has implemented new safety measures such as contact-free rental, plexiglass, and social distancing at each location. The company requires the use of masks and hand sanitizer and asks customers and staff to stay home if they’re feeling unwell.

Frequently Asked Questions

Q:

How much does it cost to store things in CubeSmart storage?

A:

The example amount you’ll pay depends on your location, but prices generally range from as little as $20 to several hundred dollars.

Q:

Can you rent CubeSmart storage month-to-month?

A:

CubeSmart customers can choose a month-to-month lease, so they aren’t locked into a contract.

Q:

Does CubeSmart have any hidden fees?

A:

CubeSmart requires a one-time administration fee when you sign up. The company’s website also states they reserve the right to charge additional fees at any time.

Q:

Does CubeSmart offer 24/7 access?

A:

Most locations allow customers to access their unit only during the gate hours posted online and at the store.

Erin Gobler is a personal finance writer based in Madison, Wisconsin. She writes about topics including budgeting, student loans, credit, mortgages, investing, and insurance. Her work has been published in financial publications and startups such as The Simple Dollar, LendingTree, Robinhood, and more.

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